Privacy Policy

Information we collect

We are a call-first, service-area business. When you phone (619) 658-9179, we may record the details you choose to share — your name, phone number, the address where service is needed, and a description of your rodent problem — so we can schedule and perform the work.

Our website does not run a contact form or a newsletter sign-up, so we do not collect email addresses through the site. Like most websites, our host may log standard technical data such as your IP address, browser type, and the pages you view, for security and basic traffic measurement.

How we use your information

We use the information you give us only to respond to your inquiry, provide an estimate, schedule and complete rodent-control work, and follow up about that work. We do not sell your personal information, and we do not share it except with the technicians and staff who need it to serve you, or where the law requires it.

Cookies and analytics

Our site may use basic cookies or privacy-respecting analytics to understand how visitors use the pages so we can improve them. You can block or delete cookies in your browser settings; the site will still work without them.

Data retention and security

We keep service records for as long as needed to run the business and meet legal and tax obligations, then dispose of them securely. We take reasonable steps to protect the information we hold, though no method of transmission or storage is ever completely secure.

Your choices

You can ask us what information we hold about you, ask us to correct it, or ask us to delete it, subject to any records we are legally required to keep. To make a request, call (619) 658-9179.

Changes to this policy

We may update this policy from time to time. The date below reflects the most recent revision. Continued use of the site after a change means you accept the updated policy.